How can we help you?
Yes. For mental health and general support, you can provide us with your contact details by dropping in or getting in touch, and someone will call you back within 1–2 working days. During the call, you’ll be asked a few questions to help work out the right support for you.
If you need to see the nurse, you can contact the Launceston or Devonport office. The nurse can support you with concerns related to sexual and reproductive health, substance use, and relationships.
If you or someone you know needs immediate help, please call the Access Mental Health Phoneline on 1800 332 388. In an emergency, call 000.
We have a dedicated team that includes psychologists, social workers, mental health nurses, occupational therapists, alcohol and other drug workers, community awareness officer, Aboriginal mental health clinicians, case managers and project workers, GPs, and private practitioners, including psychologists and psychiatrists.
Launceston: pregnancy, STI testing and options for birth control are available through our GP and Nursing Clinics.
Devonport : pregnancy, STI testing and options for birth control are available through our GP and Nursing Clinics.
If your parents/carers or friends need help, you can direct them to this website or they can contact us for more information.
Accessing Cornerstone Youth Services (CYS)
How do I make an appointment?
- You can visit or call your local Cornerstone office during opening hours. Our administration staff will take your details, and someone will contact you to discuss your support needs. Contact information here.
- Visit your GP and ask for a Mental Health Care Plan referral to be sent to us.
- If you're already connected with a service provider or school support person, you can ask them to make a referral on your behalf.
- Once we receive your contact details or referral, someone will call you back within 1–2 working days. During the call, you’ll be asked a few questions to help work out the right support for you.
Opening hours can be found for Launceston, Devonport and Burnie here.
You’ll need a referral for some of our programs, while others allow you to self-refer by calling or dropping into one of our offices. You can find referral information for each program here.
If you're connected with a GP, another service provider, or school support, they can also refer you (with your consent) using our online referral system forms.
No, all Cornerstone programs and services are completely free of charge.
It is your responsibility to get to our office based appointments.
However, our Outreach Programs can come to your home or meet you at a designated safe space in the community.
If you have regular office based appointments and are unable to attend due to financial difficulties, please let us know so we can discuss support options.
Please let us know as soon as possible if you can’t make your appointment.
This allows us to offer the time to someone else who may need support.
When You Visit Cornerstone Youth Services
Everyone who accesses a worker through headspace, including the GP’s and nurses, needs to fill in a survey on the iPad. This information is used to document progress and is also used by Cornerstone to improve the services we provide.
A C-Card allows you to access free condoms, dental dams and lubricant. All you need to do is come in and ask. The first time you ask for one you will need to have a quick chat to the nurse who will then give you a C-Card along with four condoms and lubricant.
Each time you need more you’ll get a hole punched in your card. Once you get to eight holes you’ll need to have another chat to the nurse.
C-Cards are only available in Launceston. Reception staff in Devonport and Burnie can give you information on where you can access free condoms.
No. All information that you provide is private unless you have given us permission, in writing, to share information with your family and/or friends. If we are worried about your safety, the safety of someone else, or if we find out you have been involved in serious criminal activity, then we can give the information to relevant people and/or services without your permission. This may involve talking with your family and/or friends.
To access our GP we require your Medicare card details.
For information on getting a Medicare card contact us
If you are not eligible for Medicare contact us to find out alternatives to accessing services.
Cornerstone Youth Services acknowledges and pays respect to the Tasmanian Aboriginal Community as the traditional and original owners, and continuing custodians of this land on which we gather today and acknowledge Elders – past and present.
